Copier / Printer / Scanner service - EBE

phone number: (913) 577-8100

Service First

We understand how important it is for your business to protect your investment in information technology. This is why our staff of well-qualified technicians is readily available to meet your needs.

Service Agreements are our specialty
Our Certified Proficient-Manufacturer trained and authorized technicians offer first-class service on a first-name basis for:
- Sharp Copiers, Multifunctional Devices, Print and Fax equipment
- Canon Image Filing Systems (scanners and microfilm reader/printers)
- HP Printing Equipment
- Rimage CD/DVD Publishing Systems
- Captaris Document Management Systems
- DocStar Document Management Systems
- Captaris Document Management Systems

One Service Call Made Easy

- Receive immediate access to our live Dispatcher
- Service calls are recorded and tracked in our computerized system.
- Dispatcher quickly notifies an Engineer to call your office to discuss your problem, and schedule a call.
- The Engineer will call you within an hour to schedule a visit.
- Majority of the service calls are resolved with this initial call.
- Engineer will be onsite within four hours.
- With priority support from our manufacturers, your office experiences minimal equipment/software downtime.
- We survey our customers after the service to assure your approval of our performance.
- Happy-Check calls teach us how to make service easier for you.
- User-Friendly Billing Service
- Local based administration
- Custom bills to meet your processing needs upon request
- Personally identified customers; no account numbers needed
- Easily accessible experienced billing personnel.
- Readily Accessible Service Manager